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How a financial services company learned that better document control meant less printing, less warehousing and significant cost savings. |
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| The Situation | |
| A major
insurance provider found itself in the position of having to inventory
hundreds of document variations in order to comply
with a variety of individual state regulations. It was necessary for the company to produce, warehouse and distribute policy plans, enrollment kits and other employee communications for each state where they did business. In addition, ever-changing state regulations and participating plan providers routinely made preprinted inventory obsolete and unusable. |
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| The Strategy | |
| Utilizing SCI digital
asset management, programming and print-on-demand capabilities, the process
of creating customized documents was automated
to update individual state requirements, current providers and specific, mandated policy features. |
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| The Benefits to Our Customer | |
| • | As a result of eliminating unnecessary printing and obsolete inventory, our customer typically prints 30%-40% fewer pages per year resulting in a significant cost savings. |
| • | Print-on-demand documents, which can be manufactured and shipped in a day, reduced the chance of sending out-of-date or non-compliant documents to their clients |
| • | Increased administrative efficiency by partnering with one, accountable service provider, rather than managing multiple print and fulfillment vendors. Additional cost saving resulted from reducing warehousing and fulfillment services. |